Privacy Policy

Seraama Bespoke Legal Services GmbH (“Seraama”, “we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This policy explains what personal data we collect, how we use it, who we share it with, and the rights you have in relation to it.

1. Who we are

We are the data controller responsible for your personal data. Our details are:

Entity: Seraama Bespoke Legal Services GmbH
Registered office: c/o Sarya AG, Chamerstrasse 174, 6300 Zug, Switzerland
Email: contact@thebespokelawyers.com

If you have any question about this policy or about how we handle your personal data, please contact us at the email address above.

2. The law that applies

As a company domiciled in Switzerland, we process personal data in accordance with the Swiss Federal Act on Data Protection (the revised FADP, also known as the nFADP or revDSG). Where we offer services to, or process the personal data of, individuals located in the European Union or European Economic Area, we also comply with the EU General Data Protection Regulation (GDPR). Switzerland benefits from an EU adequacy decision, which facilitates the lawful flow of personal data between the EU/EEA and Switzerland.

3. The personal data we collect

Depending on how you interact with us, we may collect the following categories of personal data:

Enquiry data: when you complete our contact form, we collect your name, email address, company name, country of residence, the subject of your enquiry, and the content of your message.
Tool data: when you use an interactive tool on our site that requests your details (for example, to unlock a full analysis), we collect your email address and any other information you provide.
Newsletter data: if you subscribe to our updates, we collect your email address.
Client onboarding and compliance data: if you engage us, we collect identification and due diligence information required to meet our legal obligations, which may include a certified passport copy, proof of address, beneficial ownership details, and information about your business activity and source of funds.
Correspondence: records of communications between us, including email and messages.
Technical data: information collected automatically when you visit our website, such as your IP address, browser type, device information, and pages visited, gathered through cookies and similar technologies (see our Cookie Policy).

4. How we collect your personal data

Directly from you: when you complete a form, use a tool, subscribe to updates, engage our services, or correspond with us.
Automatically: through cookies and analytics when you use our website.
From third parties: in the course of a client engagement, we may receive information from referral partners, professional advisers, public registers, and identity verification providers, where relevant and lawful.

5. Why we use your personal data, and our legal basis

We use your personal data for the following purposes:

To respond to your enquiry and provide information you request. Basis: your consent, and our legitimate interest in responding to prospective clients.
To provide our services and administer our engagement with you. Basis: performance of a contract.
To meet our legal and regulatory obligations, including identity verification and record-keeping under the Swiss Anti-Money Laundering Act and applicable corporate law. Basis: compliance with a legal obligation.
To send you updates you have subscribed to. Basis: your consent, which you may withdraw at any time.
To operate, secure, and improve our website. Basis: our legitimate interest in running a safe and effective website.

6. Who we share your personal data with

We do not sell your personal data. We may share it with:

Service providers who support our business, such as website hosting, email, and IT providers, acting on our instructions.
Professional advisers such as notaries, accountants, banks, and sub-contracted specialists, where required to deliver a service to you.
Authorities and official bodies, such as the Commercial Register, tax authorities, and regulators, where required by law or to complete an engagement.
Successors in the event of a reorganisation, merger, or transfer of our business, subject to appropriate safeguards.

7. International transfers

Some of our service providers may process personal data outside Switzerland or the EU/EEA. Where this occurs, we take steps to ensure your data is protected to an equivalent standard, for example by transferring only to countries recognised as providing adequate protection, or by relying on recognised contractual safeguards such as standard contractual clauses.

8. How long we keep your personal data

We keep personal data only for as long as necessary for the purposes set out in this policy.

Enquiry and tool data is retained for 24 months unless you become a client or ask us to delete it earlier.
Newsletter data is retained until you unsubscribe.
Client and compliance records are retained for the period required by Swiss law, which for anti-money-laundering and accounting records is generally ten years from the end of the business relationship or the relevant transaction.

9. Your rights

Subject to the applicable law, you have the right to:

Request access to the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data, where there is no overriding legal reason for us to keep it.
Request that we restrict or stop processing your data.
Object to processing based on our legitimate interests.
Request a copy of your data in a portable format, where the GDPR applies.
Withdraw consent at any time, where we rely on your consent.

To exercise any of these rights, contact us at contact@thebespokelawyers.com. We may need to verify your identity before responding.

10. Complaints

If you have a concern about how we handle your personal data, please contact us first so we can try to resolve it. You also have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC), Feldeggweg 1, 3003 Bern, Switzerland. If you are in the EU/EEA, you may also contact your local data protection authority.

11. Data security

We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure, but we take reasonable steps to safeguard the information you provide.

12. Cookies

Our website uses cookies and similar technologies. Please see our Cookie Policy for details of the cookies we use and how you can manage them.

13. Changes to this policy

We may update this policy from time to time. The current version is always available on our website, and the date at the top shows when it was last revised.